Yes, we encourage you to visit one of our convenient locations to meet personally with our highly qualified specialists who will evaluate and purchase your jewelry, coins, bullion, fine watches, gemstones, and diamonds. You can call (239) 418-0909 or simply walk in during our business hours: Monday through Friday from 9:30 am to 5:30 pm, or Saturday 10 am to 2 pm. An appointment is not required.

We are dedicated to providing the highest return for your precious metals and jewelry, along with the fastest payment and the most secure transaction options available. This commitment allows us to deliver consistent customer satisfaction. Our service is backed by over 40 years of experience, ensuring that your transaction with Executive Bullion meets the highest professional standards and generates the maximum return for your items. We are among the select few BBB accredited precious metal dealers in the country.

At Executive Bullion, we constantly work to identify and provide the safest, fastest, and most secure methods for selling jewelry and precious metals. We recognize your concerns about entrusting your valuables to people you've never met. That's why we've made it our priority to offer the most secure and efficient service available while paying the best prices. The reason we consider our shipping policy the most secure option begins with the United States Postal Service. Any crime or fraud committed through the U.S. Mail is a federal offense with serious penalties. You should never send items to any person or company that doesn't have a physical address or refuses to provide complete business identity information, including federal, state, or local licensing, permits, or registrations. We provide our clients with pre-paid U.S.P.S. shipping. If a client chooses to ship at their own expense, we advise insuring shipments with the United States Post Office by selecting a shipping option that balances cost with delivery time according to their personal preferences. Executive Bullion will reimburse shipping and insurance costs at the time of purchase for every qualifying transaction. Our terms and conditions can be reviewed here.

At Executive Bullion, we determine value based on purity, weight, market price, and quantity. Purity refers to the actual precious metal content of the items being evaluated. Weight is calculated using the Troy system, which consists of Troy ounces and Troy pennyweights, with one pennyweight equaling 1/20 of a Troy ounce. Market price is based on the current NY Commodities Exchange spot price on the day we receive your shipment. Quantity is determined by the total weight of your complete shipment. Additional information on metal purity, weights, and markets can be found here. Another important consideration is determining how much you should insure the contents of your package for. See below.

While it's extremely rare for a package to be lost using the United States Postal Service, we recommend postal insurance in case an unexpected incident occurs. Packages should be insured for the minimum amount necessary to cover the replacement cost of the items inside. Excessive insurance increases shipping costs significantly, and additional coverage will not result in higher payment if a claim is filed with the carrier for loss or damage. Claim payments are based on proof of value or cost and may require documentation and supporting evidence for declared values, such as original purchase receipts, appraisals, photographs, and similar items.

As long as your package is sent via insured mail (first class or priority), express mail, or registered mail, tracking can be completed online at www.usps.com. This site will confirm the package status by entering the article number shown on the receipt provided by the post office. The article number must be entered exactly as it appears on the receipt, including all numbers and letters. You will likely receive our notification of receipt and our purchase offer before the post office updates the delivery status of your package.

In the very rare instance that a United States Postal Service package is subject to a loss claim, the postal service will process the claim according to their established procedures. They will require documentation and proof of value for the shipment and typically provide compensation payment within 30 days. Before shipping your valuables, please review the recommended documentation needed to obtain or verify the value of your shipment here.

Executive Bullion is committed to providing personal service to every client. Your satisfaction is our priority. Before we send payment, we confirm that you are completely satisfied with our offer and help you select the payment method that best meets your needs. If we're unable to contact you or receive a response to our quote, we will send payment using your previously selected option after 48 hours of receiving your package to ensure your payment isn't unnecessarily delayed.

If you choose not to accept our purchase offer at the time of quotation, we will gladly return your items at our expense. We cannot offer reimbursement for your original shipping costs on items returned to you. If you received a check without quotation confirmation (see above), simply call us to let us know you're returning our check, and we will ship your items back to you at our expense once we receive it.

We offer same day payment by bank wire. We also provide direct deposit, overnight checks, and check by mail options. Fees apply for overnight checks and bank wires. Review the fee information here. In all cases, you'll have your payment before you would receive another gold buyer's mail-in kit. Payments made to your PayPal account are same day; however, PayPal will deduct fees according to their current fee schedule for your account.